Privacy Policy
This Privacy Policy explains how we handle your data when you visit our website, make a donation, or interact with us online. If you have any questions, please contact us at bubble.foundation@nhs.net.
Who We Are
The Bubble Foundation UK is a registered charity, we support children who have life-threatening immune conditions, giving them the best possible chance to make a full recovery; and to make life a little easier for families navigating the trauma of a poorly child.
Registered Charity Number: 1024552
Address: Ward 3, The Great North Children’s Hospital, Royal Victoria Infirmary, Victoria Road, Newcastle upon Tyne, NE1 4LP
Email: bubble.foundation@nhs.net
Phone: 0191 233 6161
What Information We Collect
We may collect personal data when you visit our website, interact with embedded content, or make a donation such as:
Name
Email address
Postal address
Donation history
Payment details (processed securely via third-party providers)
IP address and device/browser information
Behavioural data, such as video views and interactions
This includes information entered into embedded forms (e.g. donations via eTapestry) and interactions with embedded media content (e.g. YouTube videos) if enabled.
How We Collect Your Information
We collect data in the following ways:
When you donate via our website through eTapestry (a service by Blackbaud), embedded in our site
When you signup to our newsletter via our website through eTapestry (a service by Blackbaud)
When you watch or interact with embedded YouTube videos, which may set cookies or track viewing behaviour
When you browse our website, including which pages you visit and how you interact with them (via Google Analytics)
When you contact us or subscribe to communications
Why We Collect Your Data
We use your information to:
Process and acknowledge donations
Keep records for legal and accounting purposes
Improve our website and understand visitor behaviour
Communicate with you, if you've opted in to hear from us
Cookies and Analytics
We use cookies and similar technologies to improve your experience and measure performance.
Google Analytics
We use Google Analytics to understand how visitors use our website. These cookies help us track usage patterns and improve the site.
YouTube Embeds
We embed videos from YouTube. When you view or interact with an embedded video, YouTube (Google) may set cookies or collect data about your usage, even if you don’t play the video. This may include tracking for advertising and analytics.
Your Consent
We ask for your consent before setting any non-essential cookies, including those from Google Analytics and YouTube. You can manage your preferences at any time via our cookie banner.
Third-Party Services
We use the following providers:
Google Analytics – to analyse website usage
Google Privacy PolicyYouTube (Google) – to host and display video content
Google Privacy PolicyeTapestry (Blackbaud) – to securely process online donations and newsletter signups through an embedded form
Blackbaud Privacy Policy
These providers may collect or store data under their own privacy policies.
Legal Basis for Processing
Our legal bases under UK GDPR include:
Consent – for cookies, communications, and optional forms
Legal obligation – to comply with laws and regulations
Legitimate interests – to manage donations and improve our website and communications
How Long We Keep Your Data
We keep personal data only as long as necessary for the purposes for which it was collected, including compliance with legal or regulatory obligations.
Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to certain types of processing
Please contact us at bubble.foundation@nhs.net with any queries.
Data Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.